Dec 13 2008
In the Hands of Southwest Airlines
We are headed out on the road, so my fabulous photoblogging is now on hold again. I am nervous about Southwest Airlines. We usually do all our flying between here and Montana, going to Yellowstone for our annual adventure there, and we do that on Delta; their commuter service is virtually our only choice, for Greater Yellowstone. People always complain about Delta, but I have never had a problem. It was Southwest I had a problem with once, when I found myself levered into a seat in the back of an overbooked flight with a bunch of students who started drinking and–hypoxic, I suppose–got drunk quickly and got loud, louder than ten babies with earaches from the pressure change. They positively screamed over the engine noise, and howled with laughter at their wit, and the flight crew kept pouring alcohol down their gullets. So Southwest means Screaming Drunk Undergrad to me. It only takes one such experience to spoil the brand.
We are staying at the Desert Palms Hotel & Suites. We’ll hope for the best, but they’d best beware. We did this last year, and chose a hotel that was–not good. Preserve your brand, people.
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